Warranty with Feldbinder
Our quality, your trust
At Feldbinder, we stand for the highest quality - and our comprehensive quality management ensures that each of our special vehicles meets this standard. Should a defect nevertheless occur, we are at your side and will be happy to check possible warranty or goodwill claims.
Our service network includes FFB factories, STA Silo- und Tankanhänger Service GmbH, FFB service stations and our service partners, who carry out all necessary work competently and reliably on behalf of Feldbinder.
This is how the process works:
To enable us to help you quickly and efficiently, please complete the FFB warranty application form in full. A precise description of the problem is very important for fast processing.
Please send the completed application by e-mail to the responsible contact person in Customer Service or to customer-service@feldbinder.com. We will check your request immediately and then get in touch with you.
Simple, fast and digital:
To make the process as simple as possible for you, all documents are exchanged by e-mail. Damage photos, logs of the brake system or detailed descriptions of the defect help us to process your request quickly. The return of the old part, if requested by us, also helps us to assert possible claims with our upstream suppliers.
Go directly to the application here:
Download the application online, fill it out and send it back to our customer service department. We will take care of the rest - quickly, professionally and reliably.
